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Website T&Cs and Cookie Policy

Website Terms & Conditions

1. About Us

This website is operated by LM Mediation Ltd, a company registered in England and Wales under company number 16957749. Our registered office is 22a Lower Road, Chorleywood, Rickmansworth, Hertfordshire, WD3 5LH. “You” and “your” refer to anyone using this website. “We”, “us” and “our” refer to LM Mediation Ltd.

2. Using This Website

By using this website, you agree to these terms. If you do not agree, please stop using the site. You may use the website only for lawful purposes and must not attempt to gain unauthorised access to the site or its systems.

3. Website Content

Content on this website is for general information only. It is not legal advice, HR advice, or a substitute for professional mediation guidance. We aim to keep information accurate and current, but we do not guarantee completeness or accuracy.

4. Enquiries and Initial Contact

You may contact us using the details provided on this website. Please provide only basic contact information when making an enquiry. Do not include sensitive details about your dispute, health, or personal circumstances in website forms or emails. Mediation services are provided under a separate written agreement. Nothing on this website forms a contract for mediation.

5. Confidentiality

Mediation is a confidential process governed by its own agreement. Information submitted through this website is not part of the mediation process and should not include special category data unless we request it and you provide explicit consent. Personal information is handled in accordance with our Privacy Notice.

6. Personal Data

Our Privacy Notice explains how we collect, use, store, and protect personal information, as well as your rights under data protection law. By using this website or contacting us, you acknowledge that your personal data will be processed in line with that notice.

7. Intellectual Property

All content on this website is owned by or licensed to LM Mediation Ltd. You may view and download content for personal use only. You must not copy, reproduce, or distribute content without our written permission.

8. External Links

This website may include links to third‑party websites. We are not responsible for their content, security, or privacy practices.

9. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law. To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of this website or reliance on its content.

10. Changes to These Terms

We may update these terms from time to time. The version published on this page is the current version.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these terms, contact louise@lmmediation.co.uk.

Cookie Policy

Last updated: March 2026

1. Introduction

This Cookie Policy explains how LM Mediation Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website. 

Our website is built using the Wix platform, which uses cookies to ensure the site functions properly, to improve performance, and to provide a better user experience.

 By continuing to use our website, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device and store certain information about your preferences or past actions.

3. Types of Cookies We Use

Because our website is built on Wix, the following categories of cookies may be used:

a) Strictly Necessary Cookies 

These cookies are essential for the website to function properly. They enable core features such as page navigation, security, and access to secure areas. 

These cookies cannot be switched off.

b) Functional Cookies 

These cookies allow the website to remember choices you make (such as language or region) and provide enhanced features.

c) Performance and Analytics Cookies 

These cookies help us understand how visitors use our website, such as which pages are visited most often. 

We may use Wix analytics tools or similar basic analytics to improve site performance. 

These cookies do not identify you personally.

d) Cookies Placed by Wix 

Wix may place additional cookies necessary for the operation, security and performance of the website. 

These may include session cookies, security cookies, and cookies used for load balancing.

4. Third‑Party Cookies

We do not use advertising, tracking or marketing cookies. 

However, Wix may use third‑party services (such as analytics or security tools) that place their own cookies. 

These cookies are controlled by the third party and not by us.

5. Managing Cookies

You can control or delete cookies through your browser settings. 

Most browsers allow you to:

• block all cookies, 

• block cookies from specific sites, 

• delete cookies when you close your browser.

Please note that disabling certain cookies may affect how the website functions.

6. Changes to This Policy

We may update this Cookie Policy from time to time. 

Any changes will be posted on this page with an updated “Last updated” date.

7. Contact Us

If you have any questions about this Cookie Policy, please contact:

LM Mediation Ltd 

Email: louise@lmmediation.co.uk

Address: 22a Lower Road, Chorleywood, Rickmansworth, Hertfordshire, WD3 5LH

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