
Testimonials
Kathryn R Davis
Non-executive director & trustee, former Magic Circle law firm partner
Louise's legal, professional development and HR experience have all contributed to her holistic, empathetic approach to helping people identify for themselves not only their problem but also the pathway to resolving it. Having worked for many years in a high performing professional services environment with senior lawyers who are used to getting their own way, she became adept at calmly listening and then tactfully asking the incisive questions which enabled them to see a different point of view. She is low ego despite a fierce intellect and well-developed emotional intelligence, both of which she deploys effectively but subtly to get to the heart of an issue. Having flexed her own career direction several times now, she is exceptionally open-minded and an adaptable, agile thinker. She is also discreet and completely trustworthy, with strong ethical values built over the various phases of her career and a genuine interest in supporting people to find a resolution to their problems.
Nick O'Donohoe CMG
Former Chief Executive Officer at British International Investment plc
Successful mediation requires a combination of patience, respect and a strong problem solving orientation.
During my 3 years of working with Louise I saw her demonstrate all those characteristics. She knows how to create a solution oriented environment and a process that encourages participants to work constructively to self-determine mutually acceptable outcomes. She has high levels of emotional intelligence and empathy which gives her the skill to listen, understand the individuals involved and their motivations and reframe those to help find practical workable outcomes.
During our time working together Louise was responsible for resolving numerous important and difficult people issues. She always handled them with sensitivity, good judgment and patience.
I would recommend her to any individuals or organisations requiring thoughtful, fair and balanced mediation.
Former colleague and senior stakeholder
I have worked closely with Louise on HR strategy and various live HR issues and challenges.
I can confirm categorically that Louise is patient, warm, kind, articulate, calm and thoughtful. She has high EQ and IQ combined. She is eminently sensible and practical and is skilful at encouraging and finding compromises. Her demeanour and approach is calm and professional, with warmth and patience.
I very much enjoyed working with her and getting to know her. I am sure she will be a successful and sought after mediator.
